PRIVACY POLICY
1. INTRODUCTION
AssetTrace, Inc. ("we," "us," "our") operates AssetTrace.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. INFORMATION WE COLLECT
2.1 Information You Provide
2.2 Automatically Collected Information
2.3 Information from Third Parties
3. HOW WE USE YOUR INFORMATION
We use collected information to:
4. DISCLOSURE OF YOUR INFORMATION
4.1 We may share information with:
4.2 We NEVER:
5. DATA SECURITY
We implement industry-standard security measures:
However, no method is 100% secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your information for:
7. YOUR RIGHTS
7.1 You have the right to:
8. COOKIES AND TRACKING
8.1 Types of Cookies Used:
9. THIRD-PARTY SERVICES
We use trusted third parties:
These parties have their own privacy policies.
10. CALIFORNIA PRIVACY RIGHTS
California residents have additional rights under CCPA:
11.1 SMS Program
AssetTrace, Inc. operates an SMS messaging program for business contacts (judgment creditors) who have opted in via our web form at portal.assettrace.com, prior business relationship, or written authorization in executed engagement letters and case acquisition agreements.
11.2 No Sharing of Mobile Information
We do not share, sell, rent, or lease mobile phone numbers or SMS opt-in information with any third parties for marketing or promotional purposes. Mobile information collected for SMS messaging is used solely for communicating with you about your case submission, scheduling, document follow-up, case status updates, and signature reminders. No mobile information will be shared with third parties or affiliates for marketing purposes.
11.3 Message Frequency
Message frequency varies based on your case activity and engagement.
11.4 Message and Data Rates
Message and data rates may apply. Your wireless carrier's standard message and data rates will apply to all SMS messages sent to or received from AssetTrace, Inc.
11.5 Opt-Out
You may opt out of SMS messages at any time by replying STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. Opt-out requests are honored immediately and propagated across all communications channels within 24 hours. After opting out, you will receive one confirmation message and no further SMS messages will be sent to your number.
11.6 Help
Reply HELP to any message for assistance. You may also contact us at support@assettrace.com.
11.7 Supported Carriers
SMS messaging is available on all major U.S. wireless carriers. Wireless carriers are not liable for delayed or undelivered
messages.
11.8 Consent Records
We retain records of SMS consent, opt-in, and opt-out events for a minimum of five (5) years, in accordance with TCPA compliance requirements.
12. CHILDREN'S PRIVACY
If accessing from outside the United States, your information will be transferred to and processed in the United States.
We do not currently respond to Do Not Track browser signals.
We may update this Privacy Policy periodically. Check the "Last Updated" date for the latest version.
ACKNOWLEDGMENT